Why use MoMo Helep?
Transact easily at
Money transfers, payments, invoices, paid even without money...
Complete your purchases,
if you run out of money
With MoMo Helep, subscribe and complete a payment, even the balance is not enough
What is MoMo Helep?
MoMo Helep is an innovative lending service from MoMo, enabling you to make transactions even with an insufficient balance. Subscription is free of charge.
Eligible operations
Transfer to MoMo users
Payments
merchant
Buy
packages
Payment of
invoices
How does it work?
Play Video
What are the benefits?
Practice
You can pay for your services at any time, even when you're out of money.
Simple
When you don't have enough money, simply continue the transaction even without money, and MoMo Helep will automatically take over.
Accessible
Subscribe to MoMo Helep even if you have 0 francs in your account. What's more, fees are paid on reimbursement.
What are the benefits?
Practice
You can pay for your services at any time, even when you're out of money.
Simple
When you don't have enough money, simply continue the transaction even without money, and MoMo Helep will automatically take over.
Accessible
Subscribe to MoMo Helep even if you have 0 francs in your account. What's more, fees are paid on reimbursement.
They share their experience with you
Thanks to MoMo Helep, I was able to borrow money quickly to pay my school fees. The procedure was simple and I received the money within minutes.
I had an unforeseen problem and didn't know where to find money quickly. I took out a MoMo Helep loan and the monthly payments were right for me and I'm satisfied.
This service saved me during a medical emergency - it's fast, secure and transparent. MoMo Helep has become my ally in managing my finances with complete peace of mind.
All about MoMo Helep
Qu'est-ce que le MoMo Helep ?
MoMo Helep est une facilité financière qui permet aux clients MoMo de mettre fin aux transactions initiées à partir de leur porte-monnaie MoMo même si leurs fonds sont insuffisants.
Quelle est la différence avec MoMoKash ?
Comment savoir si je suis éligible ou non au MoMo Helep ?
Vous pouvez connaître votre éligibilité en composant *126*61#.
Quels sont les services éligibles ?
Transactions éligibles le sont :
- Transferts aux utilisateurs MoMo
- Paiements marchands
- Achat de forfaits
- Paiement de factures (ENEO, Camwater, etc.)
Comment l'argent est-il remboursé ?
Après avoir souscrit à MoMo Helep, le client peut prendre plusieurs « Helep » sans rembourser le précédent, tant qu'il possède encore une limite valide. Le remboursement est effectué immédiatement lorsque le client reçoit un dépôt sur son compte, et le client peut toujours accéder au service pour prendre un autre prêt dans la même journée.
Que se passe-t-il si je ne rembourse pas ?
La probabilité de ne pas rembourser est quasi inexistante, puisque le « Helep » est remboursé dès que le client reçoit de l'argent sur son compte MoMo.
À qui dois-je m'adresser pour le service clientèle ?
Pour toute question, veuillez nous contacter au 8787 et sur tous nos canaux.
Combien ça coûte?
L'inscription à MoMo Helep est gratuite, mais des frais de service sont prélevés sur le montant avancé. Pour consulter ces frais, composez *126*61#
Download MoMo application
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Contact us
Whatsapp: +237 683 00 8787
E-Mail: Business.cm@mtn.com
E-mail: b2bmarketingcm@mtn.cm
You can also visit one of our branches across the country.
Use our store locator to find a branch near you.
Contact us
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MTN (PTY) LTD is an authorised Financial Service Provider, underwritten by Guardrisk Insurance Company. FSP license number: 44774
Contact us
PHYSICAL ADDRESS
TELEPHONE
WHATSAPP SUPPORT
MTN (PTY) LTD is an authorised Financial Service Provider, underwritten by Guardrisk Insurance Company. FSP license number: 44774